At CRMK, we’re experts in customer management systems and place great importance on strong relationships. Our updated guide—now enriched with fresh insights—is designed to help you strengthen customer connections and drive growth. The guide is available in English.
We’re here to support you throughout the entire customer journey—from marketing and sales to customer service. Our approach combines business support systems, automation, and low-code app development to make processes more efficient.
We use the latest Microsoft technologies, including Dynamics 365 and Power Platform, now enhanced with integrated AI. Everything is designed to help you move forward with digitalization and strengthen your business.
CRM stands for Customer Relationship Management. With a CRM system, you can manage all your customer information in one place and automate routine tasks.
Microsoft Dynamics 365 is Microsoft’s CRM solution, designed to fit both small and large businesses. It’s built on the Microsoft Power Platform—a flexible application platform that makes it easy to develop solutions tailored to your needs.
With Power Platform, you can start creating your own apps to simplify processes and improve the way you work.
At CRM Konsulterna, we care deeply about helping people and businesses recognize the incredible value of the information they already have about their customers. We believe that strong, happy relationships lead to growth—and that existing customers often bring new ones. That’s why we put customer relationships at the center of everything we do.